An order management system (OMS) is a comprehensive technological tool that automates firms to handle sales orders from customer entry through inventory shipping.
It synchronizes fulfillment details across different sales marketplaces to deliver comprehensive visibility into inventory status throughout the entire operation.
An OMS allows firms manage the complete order lifecycle productively, from the point a purchaser creates an order to its successful processing and required return.
It optimizes stock management by providing real-time information on inventory levels and order history, empowering oms companies to refine their delivery approaches and enhance buyer satisfaction.
An effective OMS connects with other operational order management system systems like online store platforms, oms fulfillment management systems, financial software, and transportation carriers to drive a cohesive order fulfillment system from start to completion.